Intalio-EverteamGS Qatar Jobs 2023 Intalio-EverteamGS Jobs in Qatar. Intalio-EverteamGS Qatar Careers portal for Intalio-EverteamGS Jobs. Qatar Government Jobs 2023 www.intalio.com Intalio-EverteamGS Job Vacancy Website.
Qatar Jobs Aspirants who are searching for Intalio-EverteamGS Qatar Jobs 2023 can check here latest Intalio-EverteamGS Jobs in Qatar. Intalio-EverteamGS Jobs Portal currently published a job notification to hire Presales Consultant Jobs. All details of Intalio-EverteamGS Jobs 2023 available on official Intalio-EverteamGS Qatar Careers website and below in this post. You can check all details in below. Candidates should read this post till the end to know Intalio-EverteamGS Qatar Job vacancy requirement.
Intalio-EverteamGS Qatar Jobs 2023 for Presales Consultant Jobs
On Intalio-EverteamGS Qatar Careers official website currently published a new Qatar Jobs notification for hire Presales Consultant Jobs vacancy in Qatar. Candidates who have BS degree can apply for Intalio-EverteamGS Qatar Jobs 2023. The Company will paid impressive monthly salary after selection. Intalio-EverteamGS Qatar Jobs Salary will be QAR 6,000.00 Monthly Expected.
Intalio-EverteamGS Qatar Presales Consultant Jobs Brief Details According to Official Intalio-EverteamGS Qatar Careers Portal
| Hiring Organization | Intalio-EverteamGS |
| Name of the Position | Presales Consultant |
| Job Location | Location of Jobs in Doha |
| Salary | QAR 6,000.00 Monthly |
| Qualification | BS degree |
| Job Type | Company Jobs in Qatar |
Job Description
EGYPT-QATAR-JORDAN-LEBANON
The Presales Consultant is responsible for assisting the sales team to drive revenue by helping to qualify accounts, helping the proposals team answer RFP/RFI’s, preparing and delivering solution-based product presentations, and delivering proof of concepts which meet customer business requirements.
He is responsible for working with Intalio’s products and is responsible for handling any technical question or issue which arises during a sales cycle and setting appropriate customer expectations.
He must be able to cover the below areas:
Pre-Sales
Should be able to describe our products and how they interact with 3rd party technologies.
Advise the sales team regarding new opportunities that may be developed with current clients as well as new prospects.
Has the ability to assess a customer’s business problems and recommend appropriate solutions.
Investigate and research new technologies, products, features…
Has the ability to handle most customer meetings without the assistance of other staff.
When complex problems requiring out-of-the-box thinking arise, can document a solution and articulate the business value to a customer.
Download and test open source products and integrate with existing software products
Support the proposal team in writing technical proposals and responding to RFPs
Design conceptual solutions
Prepare and give presentations explaining the solution proposed
Participate in online technical forums and provision of online support content when needed
Participate in deep technical meetings with customers.
Continuously updating technical knowledge and learning new products and feature sets.
Sales
Must be resourceful, self-motivated, customer focused, and able to work in a team.
Possesses good presentation skills and communication skills.
Is able to help qualifying a sales opportunity.
Is able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can juggle meetings with multiple audience levels.
Is able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions rather than answering “no”.
Be able to position our products against the competition.
Technical Knowledge in:
Web development
Microsoft stack
Relational databases
Web server environments
Operating systems
Training
Build training manuals for developed applications.
Provide training sessions on developed applications.
Abide by the training plans assigned by Unit Managers.
Desired Skills and Experience
Education & Qualifications
BS degree in Computer Science or Computer Engineering
Experience
Minimum 3 years of overall presales experience.
Minimum 1 year of field experience or the equivalent combination of consulting, technical, and sales skills.
Knowledge & Skills
Knowledge of the Microsoft .Net framework architecture: web servers, application servers, database servers, development components…
Knowledge of Database modeling and the SQL language.
Has a basic knowledge of Enterprise Content Management requirements
The ability to persuade or influence others to accept a point of view, to adopt a specific agenda or to take a course of action.
Ability and willingness to travel locally or on regional basis.
Being open, flexible and creative with regards to time management and scheduling challenges.
Additional Information
Language proficiency: English and Arabic fluency is a must.
Intalio-EverteamGS Qatar Jobs 2023 for Support Manager Jobs
On Intalio-EverteamGS Qatar Careers official website currently published a new Qatar Jobs notification for hire Support Manager Jobs vacancy in Qatar. Candidates who have Undergraduate Degree can apply for Intalio-EverteamGS Qatar Jobs 2023. The Company will paid impressive monthly salary after selection. Intalio-EverteamGS Qatar Jobs Salary will be QAR 9515.00 Monthly Expected.
Intalio-EverteamGS Qatar Support Manager Jobs Brief Details According to Official Intalio-EverteamGS Qatar Careers Portal
| Hiring Organization | Intalio-EverteamGS |
| Name of the Position | Support Manager |
| Job Location | Location of Jobs in Doha |
| Salary | QAR 9515.00 Monthly |
| Qualification | Undergraduate Degree |
| Job Type | Company Jobs in Qatar |
Job Description
Responsibilities:
- Maintain high performing service support functions including IT Service Desk, Application Support and VIP Support
- Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required
- As owner of the escalation process the Support Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
- Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed
- Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
- Define and implement standards/procedures for ensuring optimal customer experience
- Liaise with the production and departments to ensure delivery of high-quality products and services
- Establish communication mediums through which customers can readily contact a company and vice versa
- Monitor the activities of the customer service team to ensure compliance with acceptable standards of customer service
- Organize training programs for customer experience representatives in order to update their job knowledge and enhance their skills
- Own and lead all the phases of a customer on-boarding on the ITSM platform (JIRA)
- Design ISTM JIRA onboarding project plan with internal transition team and Customer
- Establish and ensure that appropriate Client On-boarding processes on JIRA ITSM tool are used/followed (such as reporting, quality, escalating, communications etc.)
Qualifications and experience:
- Undergraduate Degree (Preferred fields include Business, Computer Science, IT/ IS, or Engineering (or equivalent combination education or experience))
- At least 5 year’s experience in a Support Manager role in the software industry, ideally for content services, BPMS and digital transformation company or a similar role
- 5+ years managing IT/Transition implementation projects
- ITSM Admin & Config experience 3 Year minimum (preferred JIRA)
- Are enthusiastic, hard working person who will put customers’ first, will understand and empathize with their needs
- Demonstrated hands-on IT Service Management experience across several disciplines will be expected.
- Good organization and prioritization skills
- A passion for driving successful customer outcomes in a strategic fashion
- An ability and drive to work independently and as a team contributor
- Excellent communication skills able to get message understood and understand intent from a wide range of stakeholders (from C-level to users potentially)
- Good IT skills, experience of customer success software and hardware
- ITIL certification, previous project management experience are nice to have
- Ability to analyze and resolve problems
- Focus on customers
- Influence management in defining customer needs
- Experience in ITSM Change Management and Release processes and governance.
- Experience in working in a complex environment with multiple partners through the change & release processes.
- Experience working in large scale project environments with multiple project releases.
- Language skills (English and Arabic).
- Work independently, show responsibility and convince in negotiations
- Ability to carry out tasks independently in non-standardized (ever-changing) work situations
- Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience
