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Fairmont Qatar Careers 2022 | Apply for Duty Manager Jobs Vacancy

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Fairmont Qatar Jobs 2022 Fairmont Qatar Jobs in Qatar. Fairmont Qatar Careers portal for Fairmont Qatar Jobs. Qatar Government Jobs 2022 www.fairmont.com Fairmont Qatar Job Vacancy Website.

Qatar Jobs Aspirants who are searching for Fairmont Qatar Jobs 2022 can check here latest Fairmont Qatar Jobs in Qatar. Fairmont Qatar Jobs Portal currently published a job notification to hire Duty Manager . All details of  Fairmont Qatar Jobs 2022 available on official Fairmont Qatar Careers website and below in this post. You can check all details in below. Candidates should read this post till the end to know Fairmont Qatar Job vacancy requirement.

Fairmont Qatar Jobs 2022 Duty Manager Jobs in Qatar

On Fairmont Qatar Careers official website currently published a new Qatar Jobs notification for hire Duty Manager job vacancy in Qatar. Candidates who have required qualification can apply for Fairmont Qatar Jobs 2022. The Company will paid impressive monthly salary after selection. Fairmont Qatar Jobs Salary will be QAR 8,800.00 per month expected.

Fairmont Qatar Jobs Duty Manager Brief Details According to Official Fairmont Qatar Careers Portal

Hiring Organisation Fairmont Qatar
Name of the Position Duty Manager
Job Location Jobs in Doha
Salary QAR 8,800.00 per month
Job Type Qatar Jobs

Job Description

Duty Manager – Fairmont Doha

Supervise and monitor operational needs within front office. Handle all the guest inquiries throughout their stay in a friendly and effective manner with the guidance from Front Office Director, always striving to exceed their expectations, monitoring guest credit and financial transactions are in accordance with our standards.

SCOPE

Duty manager will be responsible for day to day operations of Front Office team with the guidance from Director of Front Office.

Financial Accountability:

Ensure that all charges for the day are recorded on the proper handover summary and financial transaction sheets are handed over the accounting department / Night Auditor at the end of the evening shift.

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

Ensure payment from guest on departure is accurate and correctly completed in accordance to financial standards.
Monitors and arrange restocking of all necessary items for operational internal / external needs
Handles and resolves guest complains
Supervise all operational areas ensuring that all guests and visitors are met guest satisfaction is maintained across the resort.
Efficiently assist guest throughout their stay with any requirements.
Monitor/Supervise operational needs of the front office operational as deemed required.
Ensures that the guest services desk is manned operationally prepared and stock at all-time including Scheduling of Receptionists/Transport.
Maintains the privacy of all guest by ensuring that no detail of the guest is disclosed to anybody.
Ensures that the reports and the statistics are prepared and distributed as required.
Conducts departmental briefings.
Ensures that all front office colleagues report on duty on time and in accordance with the hotel grooming standards.
Training new colleagues on shift procedures.
Demonstrate a full understanding and knowledge of all in-house services, facilities, amenities and function.
Update all information given by guest on the registration card on check-in into opera system making sure that all required information has been provided.
Conduct training to front office colleagues to ensure LQA standards are achieved and product knowledge within colleagues are high.
Attend the daily handover briefing at the beginning of each shift.
Conduct check-in and check-out with accordance to hotel standards operating procedures.
Check departures for the day and the following day, update departure times.
Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times.
Assist guest relational with escorting guest to their rooms on arrival explaining all features and facilities.
Work towards maximising room revenues by upselling higher rate category and selling the highest possible rates for walk-in guests.
Take advance payment guarantee on check-in for all guests according to the resorts credit policy.
Carry out cashiering duties like foreign currency exchange, paid-outs etc.
Close their individual cashier audit at the end of each shift ensuring that all details balance.
Comply with the resort’s health and safety and hygiene procedures and products.
Any other details requested by the management whether in your own department or any other department in the resort.

GENERAL DUTIES:

Health and Safety

Ensure that all potential and real Hazards are reported immediately and rectified

Be fully conversant with all departmental Fire, Emergency and Bomb procedures

Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees

Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others

Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

Confidentiality

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Apply Now

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Fairmont Qatar Jobs 2022 Bartender Jobs in Qatar

On Fairmont Qatar Careers official website currently published a new Qatar Jobs notification for hire Bartender job vacancy in Qatar. Candidates who have required qualification can apply for Fairmont Qatar Jobs 2022. The Company will paid impressive monthly salary after selection. Fairmont Qatar Jobs Salary will be QAR 2,720.00-8,890.00 per month expected.

Fairmont Qatar Jobs Bartender Brief Details According to Official Fairmont Qatar Careers Portal

Hiring Organisation Fairmont Qatar
Name of the Position Bartender
Job Location Jobs in Doha
Salary QAR 2,720.00-8,890.00 per month
Job Type Qatar Jobs

Job Description

Bartender

This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.

Food and Beverage Mission Statement

Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media. 

Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry. 

Our financial success will strengthen the food and beverage reputation among st current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartiest Ambassador

Key role and responsibilities

  • Create new ideas of beverage concepts under the leadership of head mixologist
  • Ensure smooth running bar operation with high level of skilled in creating alcoholic and non-alcoholic beverages to all guests
  • Follow beverage training program for responsible area
  • Administer purchasing and receiving alcoholic and non-alcoholic beverages
  • Exceed guest satisfaction by knowing preferences and update profiles
  • Maintain detailed knowledge of the restaurant menu & daily specials at all times
  • To be familiar with the beverage service including glasses used and appropriates garnishes
  • Following up financial, LQA, Trust You and Forbes targets on a daily basis
  • Anticipate and service of guests’ requirements at all times
  • Keep ahead of industry trends, create and implement new revolutionary standards 
  • Following up daily financial targets of area/division
  • Use opening and closing checklist to ensure smooth opening and closing of the venue
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Present menus in a proactive manner
  • To feel empowered and accountable within the work place
  • Keep manager on duty updated of any guest feedback so they can update the Glitch Report
  • Maintains the HACCP & FIFO standards as required by the regional governing body
  • Follow Hotel Evacuation Policy in case of an Emergency
  • Attend all necessary briefings and training sessions as instructed by the Manager
  • Handle financial procedures according to guidelines set by the finance department
  • Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
  • Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
  • All issues and negative guest feedback needs to be properly reported on glitch system
  • Follow care program at all times, and report issues through the system to maintenance
  • Ensure all hotel property and facilities are maintained an in an optimal working order
  • Assist with collecting information for the monthly P&L review
  • Records and reports Glitch incidents with integrity and transparency
  • He/she is responsible in linking all facets of service, cuisine and entertainment
  • In charge of training, grooming.
  • All hotel standards to be exceeded at all times

Talent & Culture

The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment. 

I commit to the above requirements of my position and will strive to demonstrate Our Values in my daily work and confirm I am able to perform the essential function of the role as identified.

Apply Now

Fairmont Qatar Jobs 2022 Cluster Reservations and Royal Services Agent Jobs in Qatar

On Fairmont Qatar Careers official website currently published a new Qatar Jobs notification for hire Cluster Reservations and Royal Services Agent job vacancy in Qatar. Candidates who have required qualification can apply for Fairmont Qatar Jobs 2022. The Company will paid impressive monthly salary after selection. Fairmont Qatar Jobs Salary will be QAR 4,470.00-12,500.00 per month expected.

Fairmont Qatar Jobs Cluster Reservations and Royal Services Agent Brief Details According to Official Fairmont Qatar Careers Portal

Hiring Organisation Fairmont Qatar
Name of the Position Cluster Reservations and Royal Services Agent
Job Location Jobs in Doha
Salary QAR 4,470.00-12,500.00 per month
Job Type Qatar Jobs

Job Description

Reporting to the Cluster Reservations and Royal Services Supervisor, the Cluster Reservations and Royal Services Agent is responsible to handle inquiries through phone, fax or email inquiries pertaining to room reservations with a focus on revenue maximization and quality for Raffles Doha & Fairmont Doha.  The agent at all times meets and exceeds performance standards while maintaining exceptional service level for guest satisfaction and maximize potential hotel revenue by applying the Raffles & Fairmont Standards.

Essential Responsibilities and Duties

  • Understand the key principles of Accor Pricing Strategies and Revenue Management
  • Maximize rooms revenue through the conversion of telephone calls into sales
  • Consistently offer professional, friendly and engaging service to our external guests who call hotel main line
  • Answer hotel’s main telephone number and handle with Raffles and Fairmont standards
  • Processing dining reservations
  • Manage Restaurant Reservations System
  • Utilize effective upselling techniques for rooms and dining leads
  • Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel
  • Be fluent in hotel’s products and services
  • Handling calls, faxes and emails pertaining to rooms and dining reservations
  • Be fully conversant with all market segments and rate plans used across all distribution channels
  • Handle guest queries and complaints relating to Rooms & Dining Reservations
  • Identify sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies
  • Promote the Raffles’ and Fairmont’s products and services and ensure full knowledge of all facilities, services and hours of operations in order to respond confidently and effectively to inquiries and guest’s needs.
  • Determine guest’s needs and offer the appropriate room, restaurant and charges as per guest’s requirements.
  • Respond to enquiries about hotel products and services over the telephone, fax, email etc. 
  • Ensure full awareness of loyalty programs and full knowledge of special rates / offers / promotions
  • Record and process all reservation inquiries made by phone, fax or email efficiently, accurately and convert to sale whenever possible to meet hotel targets
  • Arrange accommodation, visas, dining and activity requirements for leisure, corporate and wholesaler’s and group Guests
  • Close all deals possible to maximize revenue.
  • Process amendments to room reservations.
  • Ensure direct input in the OPERA system and ensure that bookings are made with most accurate information to exceed Guest’s expectations
  • Achieve targeted goals in Hotel Mystery Shopping calls
  • Maintain accuracy and cleanliness of the PMS Database
  • Ensure market segmentation is accurate for each reservation
  • Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction
  • Complete understanding and effective execution of current and new RM tools.  Includes Opera PMS.
  • Be involved in all property PMS conversions
  • Complete understanding and effective use of the Hotel’s telephone system
  • Cooperate, coordinate and communicate with all the necessary departments to ensure highest level of guest service and revenue is achieved.
  • Maintain a clean and safe work environment.  Report any damage or loss to hotel property.
  • Maintain good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
  • To understand and strictly adhere to the Rules & Regulations established in regards to the hotel policy on Fire, Hygiene, and Health & Safety.
  • Streamline the process the maintain the same service level in the two hotels
  • Performs any other duties as assigned to him/her by management.

Key Roles & Responsibilities

  • Take on tasks in addition of the ones stated, with a positive can do mindset
  • Be a “brand ambassador” at all times, ensure brand integrity and clarity are maintained
  • Model the company’s culture, vision, mission and core values at all times
  • Maintain positive relationships with all guests, vendors, colleagues and GSO network
  • At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner

Apply Now

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