Qatar Airways Commercial Analytics Officer Jobs 2023 – Apply for Qatar Airways Careers

About the role

As a Commercial Analytics Officer, you are responsible for the reporting and analysis requirements of the CRM and Loyalty department.

This role will include the development and deployment of scalable and drillable reports and visualizations, adhoc analysis and in-depth analysis particularly using Commercial data. This role will also provide customer data inisights actionable at each customer touchpoint to visualize the customer value drivers.

Other operational duties would include:

• Develop detailed business acumen of the internal client being serviced along with operational knowledge and understanding to be able to support them better.
• Identify data-driven opportunities to drive business value through actionable insights, and engage in conversations with multiple stakeholders
• Develop a quick understanding of the client’s requirements and the agility to act on them in a valuable and practical, yet realistic approach.
• Develop and deliver as requested, or initiate the development of, KPI measurement, dashboard, and regular reports with observations, analysis, key findings and recommendations that will help the department in understanding its business and operationalizing action plans for improvements.
• Participate in the development of CRM reports to understand the customers and markets of Qatar Airways, particularly using the Commercial databases.
• Work with IT, the team and the clients to improve data quality, data collection mechanisms, and data usage (collection, preparation, processing, and analysis) efficiency.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications