Qatar Airways Commercial Business Intelligence Manager Jobs 2023 – Apply for Qatar Airways Careers

Qatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of CBI (Commercial Business Intelligence) Manager.

Based in London, you will be responsible for the delivery and steering of the Regional Revenue Strategy.  You will lead a team of analysts responsible for locally driving revenue performance, focusing on structural and tactical initiatives encompassing fare products, incentive programs and tactics.

You will drive focus on key areas of performance improvement/opportunity by communicating with local Sales and Marketing teams, providing analytical insights on performance and trends.

Specific Accountabilities include:

• Manage and grow a segment worth ~$500m in revenue.
• Communicate effectively between the field and Head Office commercial teams to increase process efficiency.
• Build and sustain a best practices approach to campaign design and product development by communicating successful practices to other regions, supporting organization of best practice events across regions and adopting outcomes such best practice workshops for the region.
• Provide deep understanding of allocated market segment, customer behaviour, distribution channels and all relevant commercial processes.
• Act as a consultant between the field and Head Office to optimize our approach to market for this segment to improve the revenue.
• Proactively identify and exploit revenue generation opportunities within the region.
• Structure and execute larger scale commercial projects, managing CBI analysts and large sets of stakeholders.
• Implementation of structural fare products and incentive programs to drive incremental revenue performance whist building cost efficiencies within the segment(s) of responsibility across all relevant distribution channels.
• Deployment of tactics specific to the segment of focus, inclusive of price re-positioning actions, marketing campaigns and/or trade incentives.
• Analyse, measure and document individual performance of all implemented actions and overall segment performance trends.
• Provide regular feedback to internal stakeholders on performance trends and improvement opportunities pertaining to segmentation/products, incentive programs and tactics.
• Work with CBI leadership to devise the annual strategy for the segment and region.
• Take strategic targets and translate into project scopes to deliver improved commercial efficiency, reduce cost and increase revenue.
• Identify large-scale industry trends as well as new business opportunities and assess fit within QR’s business model and strategic direction.

Qualifications

About you – The successful person will have:

• Minimum  Bachelor’s Degree along with at least 6 years’ relevant experience ideally within Aviation/Travel industry
• Experience in managing (processing and analysing) voluminous data
• Experience in updating senior management and help decision-making with analytical insights as well as deriving insights from data and submitting actionable recommendations to management.
• Preparing and giving presentation on business performance to middle and senior management.