Vacancy in Marvel International Group 2023 – Apply for Marvel International Group Jobs . Qatar Government Jobs 2021. Marvel International Group Careers.
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Marvel International Group Jobs 2021 Customer Service Representative Jobs in Qatar
On Marvel International Group Qatar Careers official website currently published a new Qatar Jobs notification for hire Customer Service Representative job vacancy in Qatar. Candidates who have Degree or Diploma can apply for Marvel International Group Qatar Jobs 2021. The Company will paid impressive monthly salary after selection. Marvel International Group Qatar Jobs Salary QAR 3756.00 per month approximately.
Marvel International Group Qatar Customer Service Representative Jobs Brief Details According to Official Marvel International Group Qatar Careers Portal
| Hiring Organization | Marvel International Group |
| Name of the Position | Customer Service Representative |
| Job Location | Location of Jobs in Doha |
| Salary | QAR 3756.00 per month |
| Qualification | Degree or Diploma |
| Job Type | Jobs in Qatar |
Job Description
Main Job Tasks And Responsibilities
- Answer calls professionally
- Respond promptly to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Effectively deal with job stress, angry callers, and upset customers
- Use the most appropriate way to communicate with different behavior types on the telephone.
- Display time flexibility towards shifts as per work floor requirements
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Communicate and coordinate with internal departments
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Perform assigned tasks
Skills
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be available to join immediately
- Degree or Diploma.
