Customer Services Agent Vacancy in Qatar Airways – Apply for Qatar Airways Customer Services Agent Jobs. Qatar Government Jobs Customer Services Agent 2023. Qatar Airways Customer Services Agent Jobs.
Job Seekers who are unemployed and waiting for jobs opportunity in Qatar Government (GOVT) Sector. This is the way for you to find out free Qatar Airways Customer Services Agent Job alert for all the govt job aspirants. We are updating on this page all types of Customer Services Agent Vacancy in Qatar Airways notification on a daily bases. Find out Qatar Airways Customer Services Agent Jobs @ Qatar Government Careers.
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Customer Services Agent Vacancy in Qatar Airways – Apply for Qatar Airways Customer Services Agent Jobs
On Qatar Airways Qatar Careers official website currently published a new Qatar Jobs notification for hire Customer Services Agent job vacancy in Qatar. Candidates who have High School qualification can apply for Qatar Airways Jobs 2023. The Company will paid impressive monthly salary after selection. Qatar Airways Jobs Salary will be PLN 5,485.00 per month expected.
Qatar Airways Jobs Customer Services Agent Brief Details According to Official Qatar Airways Qatar Careers Portal
| Hiring Organisation | Qatar Airways |
| Name of the Position | Customer Services Agent |
| Job Location | Jobs in Doha |
| Salary | PLN 5,485.00 per month |
| Job Type | Airline Jobs |
Job Description
Customer Experience- Customer Services Agent German Speaker
About the role:
We are looking for Customer Services Agent – German Speaker, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar.
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities.
Key accountabilities will include:
- Respond to customer queries over the telephone, email, fax, web chat, social media
- Maintain and generate reports as required
- Sell, up-sell and cross-sell Qatar Airways products and services to the customer
- Complete fraud prevention checks
- Make outbound calls to customers to provide information as and when it is required
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
About you:
The successful candidate must have the following qualifications:
- High School Qualification with 1 year of customer service experience
- Having completed IATA or airline Basic Tariff course is preferred.
- Excellent written and spoken English
- Bilingual – fluent in English and German language
- Interactive, customer service oriented with warm, cheerful and expressive personality.
- Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
- Flexible to work on shifts
