Qatar Airways Airside Operations Duty Manager Jobs 2023 – Apply for Qatar Airways Careers

About the role: 

You will plan, monitor and control 24/7 all Airside departments’ related activities in operations and aircraft appearance activities to deliver high and consistent standard of service, ensuring efficiency and effectiveness in deployment of QAS resources to meet the requirement for handling all services and operations including and not limited to: Airside, Aircraft Appearance, Baggage and Transportation, Bus Operations, TRC and Documentation, Ramp, GSE and General Aviation.

• Enforce compliance to QAS Safety and Standard QAS & QR Technical Operating Procedures (SOPs) are being followed and instill appropriate disciplinary or corrective action(s) to Department staff and/or procedures after conclusion of an investigation, in the presence of a QAS Human Resources representative if required, pertaining to an incident, accident and/or service lapse. Ensures all services are carried out by rostered staff in shift as per SOP.
• Delivers the Airside, Aircraft Appearance, Baggage and Transportation Operations objectives and priorities as per company’s SOPs and, in line with Standard Ground Handling Agreements and Service Level Agreements to supports business objectives. Delivers a consistently high standard of operations in line with QR & respective Customer Airline Standard, Ground Handling Agreements and Service Level Agreements
• Creates an Airside Operation that can respond effectively to situations in a real-time environment. Introduces best practice operational process, procedures and controls to maximise the efficiency in operation.
• Creates reports to provide regular effective Management Information on a whole host of people related areas, ranging from but not limited to Operations, Manpower, Overtime, Attendance, Disciplinary Actions, Departmental budgeting.
• Assists in the control of the budget of the department by liaising with section officers regarding consumables, stocks, equipment, vehicles, spare parts and overtime.
• Implements Business Contingency Plan; communicates, trains, and organises resources to have minimum operational interruption at critical situations.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

About you: 

• An ideal candidate will have a minimum of relevant College or University Bachelor’s level qualification and 5 years of job-related work experience
• Fluent in spoken and written English.
• Must possess a strong, decisive and collaborative leadership style and demonstrates the highest standards of integrity, equality and respect.
• Ability to effectively communicate with clear, concise and consistent messages.
• Experience of leading, managing, inspiring and engaging a large multi-cultural workforce.
• Understands the value of high customer service delivered within a cost conscious culture.
• Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among

Preferred

• Has ground handling station or operations work experience
• Worked in a medium / large sized Station Manager for a ground handling company
• Experience in resource management systems and planning
• Experienced in Load Control, TRC, Passenger Services, GSE and Cabin Cleaning Services, Baggage
• Experience in ramp VIP, executive jet ground handling operations

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply
If you’re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form