• Bachelor’s degree or 4 years of related work experience.
• At least 3 years of Healthcare Information Technology (HCIT) consulting, HCIT support, or other client-facing HCIT solution work experience.

1. Performance drive and execution
2. Track record of driving successful sales achievements
3. Ability to analyze potential customer requirements and position Oracle application Solutions
4. Works well with other stakeholders
5. Confidently communicates across multiple organizational levels – including C-Level
6. Energy and positivity
7. Integrity
8. Gravitas

• Working experience on ASAP provisioning (in Telecom domain)
• Ability to do simple troubleshooting
• Ability to do advanced troubleshooting based on SOP
• Experience with handling emails and other message notifications
• Ability to manage own work against the project plan to ensure a superior client experience
• Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
• Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
• Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools.
• Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients.

• Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 – 1000+ server systems).

• Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 – 1000+ server systems)
• Experience with data center M&E equipment
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a “mission critical operations” environment.
• The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately.
• The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations.
• Ability to speak confidently and to communicate clearly in a virtual environment.
• Strong adherence to processes and be a Process Champion
• Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
• Highly service-oriented, reliable, responsible, self-motivated with good English command.

Required Data Center experience:

• Basic knowledge of data center design, including electrical and cooling plant & operation thereof
• Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
• Rack, stack equipment incl. commissioning of new racks.
• Strong structured cabling skills on fibre & copper (e.g. looming, term & test)

Required systems & hardware expertise:

• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break / fix
  Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and configuration.
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP

 Lead Oracle Fusion Middleware based projects range from hands-on technical to advisory consulting support for Oracle specific technologies, including Oracle WebLogic Server (WLS), WebSphere, Tomcat, Oracle HTTP Server (OHS), Oracle SOA/BPM Suite, Oracle WebCenter Portal, Sites and Content, Oracle Identity & Access Management, OBIEE, OAS and ODI

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Demonstrated success at Oracle for at least 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments. Recommended 7-10 years of professional Information Systems implementation experience. Demonstrated experience in package systems

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Bachelor*s and Master*s degree in Computer Science or Engineering (Advanced degree such as MBA and/or Ph.D. a plus) 10 years related experience prior to taking this position. In addition, extensive experience with Oracle*s core products, applications, and tools. Only proven top performing candidates of high integrity in previous job positions/grades are considered.