Commercial Bank Qatar Career | Apply For NOC Engineer Jobs in Qatar

Commercial Bank Qatar Jobs 2023 Commercial Bank Qatar Jobs in Qatar. Commercial Bank Qatar Careers portal for Commercial Bank Qatar Inc Jobs. Qatar Government Jobs 2023 www.cbq.qa Commercial Bank Qatar Job Vacancy Website.

Qatar Jobs Aspirants who are searching for Commercial Bank Qatar Jobs 2023 can check here latest Commercial Bank Qatar Jobs in Qatar. Commercial Bank Qatar Inc Jobs Portal currently published a job notification to hire NOC Engineer. All details of  Commercial Bank Qatar Jobs 2023 available on official Commercial Bank Qatar Careers website and below in this post. You can check all details in below. Candidates should read this post till the end to know Commercial Bank Qatar Job vacancy requirement.


Commercial Bank Qatar Jobs 2023 NOC Engineer Jobs in Qatar

On Commercial Bank Qatar Careers official website currently published a new Qatar Jobs notification for hire NOC Engineer job vacancy in Qatar. Candidates who have Bachelor’s Degree qualification can apply for Commercial Bank Qatar Jobs 2023. The Company will paid impressive monthly salary after selection. Commercial Bank Qatar Jobs Salary will be QAR 8,225.00 per Monthly.

Commercial Bank Qatar NOC Engineer Jobs Brief Details According to Official Commercial Bank Qatar Careers Portal

Hiring Organization Commercial Bank Qatar
Name of the Position NOC Engineer
Job Location Jobs in Doha 
Salary QAR 8,225.00 per Monthly
Qualification Bachelor degree
Job Type Bank Jobs in Qatar

Description

Purpose of the Role

Commercial Bank is Qatar’s first and largest private sector bank. We play an important role in driving innovation across the Middle East, as a result, have set up Commercial Bank Innovation Services (CBIS) to create exciting banking products and services of the future.

The Network Operations Centre (NOC) is a team within the Information Technology (IT) Infrastructure and Production department, which is responsible for the monitoring of all CB networks, network components (e.g. switches, routers), application servers, Automated Teller Machines (ATMs), Virtual Private Network (VPN), Intrusion Prevention System (IPS), systems performance and availability (e.g. memory usage, Central Processing Unit (CPU) utilisation), etc.

Key Accountabilities

  • Monitor alerts for various sub-systems and react by raising incidents in the ticketing system.
  • Perform priority incident impact assessments, assess active or potential business impacts, set appropriate priority and escalate when needed (OOH).
  • Collect and record all required incident details for input into Incident and Problem Management processes.
  • Support multiple technical teams in 24 x 7 operational environments with high uptime requirements. Varied shift schedules may include day or night hours.
  • Monitor network status and provide support for issues related to the network infrastructure, hardware, and applications.
  • Perform Regular NOC System Testing to ensure that systematic issues are identified and escalated for quick resolution.
  • Coordinate with G4S and NCR for CBQ’s ATM related activities.
  • Participate in the ongoing Event Management process improvements.
  • Provide timely, clear incident status communications to IT and business leadership, resolution team members and other stakeholders when required.
  • Perform any other duties as may be assigned.

Other Accountabilities

Required Qualifications and Required Experience:

  • 3+ years’ experience providing direct support to IT business application and related infrastructure teams in a complex multi-platform operating environment preferred
  • 1+ year’s Event Management experience required
  • 1+ years’ experience with ITIL Service Management concepts required
  • Experience in crafting clear and concise incident status updates suitable for an executive level IT and business leadership audience required
  • Experience in Service Management ITSM – Event & Incident required
  • Bachelor’s degree in Computer Science or Management Information Systems or equivalent work experience preferred
  • Strong IT systems troubleshooting analysis abilities
  • Banking and/or Financial Services industry experience preferred
  • Experience facilitating conflict resolution
  • Broad experience using a variety of monitoring and ticket management tools (ServiceNow or BMC Remedy experience a plus)
  • ITIL Foundation /  Intermediate certifications a plus
  • Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.
  • Attention to detail and multitasking ability
  • As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
  • The NOC is a fast-paced environment, critical thinking is essential.

Education

  • Bachelor’s degree in Computer Science or equivalent

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Commercial Bank Qatar Jobs 2023 Officer Chargeback Jobs in Qatar

On Commercial Bank Qatar Careers official website currently published a new Qatar Jobs notification for hire Officer Chargeback job vacancy in Qatar. Candidates who have Bachelor’s Degree qualification can apply for Commercial Bank Qatar Jobs 2023. The Company will paid impressive monthly salary after selection. Commercial Bank Qatar Jobs Salary will be QAR 6,500.00 per Monthly.

Commercial Bank Qatar Officer Chargeback Jobs Brief Details According to Official Commercial Bank Qatar Careers Portal

Hiring Organization Commercial Bank Qatar
Name of the Position Officer Chargeback
Job Location Jobs in Doha 
Salary QAR 6,500.00 per Monthly
Qualification Bachelor degree
Job Type Bank Jobs in Qatar

Description

Key Accountabilities

  • Ensure all the processing of Acquiring and Issuing scheme Chargeback, ATM Disputes and NAPS transaction is processed as per the scheme regulations.
  • Resolve/ respond to queries or escalations received from branches, Sales, Business, and Call Centre in a timely manner.
  • Quality check the disputes processed by team members, and guide them to take correct actions.
  • Managing Nostro suspense’s without any ageing and pending.
  • Ensure chargeback details are provided to Cards settlement team timely.
  • Receiving Arbitration cases and providing recommendation.
  • Monitor all the disputes queue and clearing the aged cases within TAT.
  • Validate the suspense account proof sheet and all open items are action swiftly to avoid any financial loss.
  • Validate write-off recommendation and verify the supporting document checklist provided by the processor.
  • Validate daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities prepared by the team.
  • Ensure monthly 1:1 meeting with your direct reports along with line manager is conducted, review performance and set expectation for the subsequent month goals as per agreed KPI.
  • Coach the team on Chargeback scheme procedural changes.
  • Handling all activities assigned by the line manager and department head.
  • Ensure all complaints are escalated to line management and resolution is provided.

Education

Bachelor degree in Business/Finance or equivalent

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Commercial Bank Qatar Jobs 2023 Relationship Officer Jobs in Qatar

On Commercial Bank Qatar Careers official website currently published a new Qatar Jobs notification for hire Relationship Officer job vacancy in Qatar. Candidates who have Bachelor’s Degree qualification can apply for Commercial Bank Qatar Jobs 2023. The Company will paid impressive monthly salary after selection. Commercial Bank Qatar Jobs Salary will be QAR 11,400.00 per Monthly.

Commercial Bank Qatar Relationship Officer Jobs Brief Details According to Official Commercial Bank Qatar Careers Portal

Hiring Organization Commercial Bank Qatar
Name of the Position Relationship Officer
Job Location Jobs in Doha 
Salary QAR 11,400.00 per Monthly
Qualification Bachelor degree
Job Type Bank Jobs in Qatar

Description

Business Operations

Coordinate the day-to-day business development activities and processes for portfolio of the department as well as the acquisition of new customers in order to facilitate the achievement of Corporate banking growth objectives.
Provide administration, operations support and related services to RMs, and other business units, including correspondence screening, payment of invoices, processing of expenses, arrangement of travel, scheduling appointments, conference calls, prepare presentation materials and workload management.
Handle operational matters on accounts management, including new account set-up and respond to queries and requests from other business units, clients and correspondent banking relationship.
Assist in the preparation of annual review of bank and country limits, and periodic country exposure reports.
Manage custody and maintenance of relevant database.
Undertake special assignments such as participation, meetings and travel arrangements for bank participation in major banking industry events.
Coordinate a number of departmental activities on behalf of the reporting manager, planning meetings and conferences’ activities, department reward and recognition programs.
Provide credit, MIS and operational support to the RMs and business units and prepare various internal reports on a daily, weekly, monthly, quarterly basis. Attention to accuracy and completeness of reporting.
Continuous Improvement

Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
Policies, Systems, Processes & Procedures

Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
Statements and Reports

Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.
Quality, Health, Safety, & Environment

Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
Related Assignments

Perform other related duties or assignments as directed.

Other Accountabilities
Key Interactions
Internal

Credit Analysts,
Import/Export Officers/Managers, Trade Officers
CRC Officer Unit Heads
External

Customers
Regulatory Authorities & Central Bank
Professional Advisors (Lawyers, Accountants)

Competencies
Integrity/Ethics
Interpersonal Skills
Planning
Quality
Risk Management
Education
Bachelor’s Degree, in Business-related major

Apply Now

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