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Qatar Jobs Aspirants who are searching for Akima Jobs 2023 can check here latest Akima Jobs in Qatar. Akima Inc Jobs Portal currently published a job notification to hire Service Desk Administrator . All details of Akima Jobs 2023 available on official Akima Careers website and below in this post. You can check all details in below. Candidates should read this post till the end to know Akima Job vacancy requirement.
Akima Jobs 2023 Service Desk Administrator Jobs in Qatar
On Akima Careers official website currently published a new Qatar Jobs notification for hire Service Desk Administrator job vacancy in Qatar. Candidates who have High school diploma or GED Qualification can apply for Akima Jobs 2023. The Company will paid impressive monthly salary after selection. Akima Jobs Salary QAR 4120.00 Per Month Expected.
Akima Service Desk Administrator Jobs Brief Details According to Official Akima Careers Portal
Hiring Organization | Akima |
Name of the Position |
Service Desk Administrator |
Job Location | Location of Jobs in Doha |
Salary | QAR 4120.00 Per Month |
Qualification | Required |
Job Type | Company Jobs in Qatar |
Job Description
Service Desk Administrator (IT Help Desk) – Qatar (Active Secret Clearance Required)
Job Number: FIV01719
From command centers across the U.S. to theater operations on ground, at sea and in the air, Five Rivers Services’ (an Akima Company) personnel are at the forefront of our nation’s most vital IT, communications, and security efforts. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
Job Summary:
Front line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
Provides immediate response to all customers who come to the Service Desk. Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
May be required to work for 12 hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.
Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.
Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. Completes all tasks and assignments as requested by Supervisors and Management.
Performs other duties and assignments as required.
Qualifications
Minimum Qualifications:
You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.
- High school diploma or GED.
- Must have a minimum of one year experience in a Service Desk Environment.
- Must have a working knowledge of Microsoft Office software.
- Demonstrated strong customer service skills are mandatory.
- Must have an active Secret clearance, US citizenship is required.
Certifications:
- This position requires candidates to adhere to DoD 8570.01-M.
- All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE)
- certification. The authorized certifications for this job title are listed as follows:
IAT Level I Baseline:
- A+ ce, Network+ ce, SSCP.
Please note Level II and Level III baseline are not required but are acceptable.
CE:
- MCSA: Windows 10, MCSA: Windows Server 2012/2016, MCSE: Cloud Platform and Infrastructure,
- MCSE: Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server Infrastructure
- Microsoft Exam 70-398 – Planning for and Managing Devices in the Enterprise
- Microsoft Exam 70-697 – Configuring Windows Devices
- Microsoft Exam 70-698 – Installing and Configuring Windows 10
- Server +
Material and Equipment Used:
Desktop computer, printer/copier, digital sender, telephones, Remedy 7.6, Microsoft Exchange Server 2007, Print Queue Management, Army Gold Master/Universal Gold Master, Microsoft Office with a focus on Outlook 2007, and Microsoft Internet Explorer.
Working Environment and Physical Activities:
Working environment will be in an open office area. Individual must be able to lift up to 20 lbs unassisted. Work environment will be very hot due to climatic conditions within the region. Personnel will also be required to sit and talk on the phone for long periods of time.The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.
The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.
Please do not use the dedicated email or phone number above to inquire on the status of your job application.
In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.
Shift: Variable
Primary Location: Qatar
Organization: Five Rivers Services, LLC
Job: Information Technology
Travel: No
Clearance Level: SECRET
Akima Jobs 2023 Logistics Management Associate Jobs in Qatar
On Akima Careers official website currently published a new Qatar Jobs notification for hire Logistics Management Associate job vacancy in Qatar. Candidates who have Required Qualification can apply for Akima Jobs 2023. The Company will paid impressive monthly salary after selection. Akima Jobs Salary QAR 7000.00 Per Month Expected.
Akima Logistics Management Associate Jobs Brief Details According to Official Akima Careers Portal
Hiring Organization | Akima |
Name of the Position | |
Job Location | Location of Jobs in Doha |
Salary | QAR 7000.00 Per Month |
Qualification | Required |
Job Type | Company Jobs in Qatar |